Privacy policy

Last Updated: June 2026

At UK Cigarette, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name

• Billing address

• Shipping address

• Email address

• Telephone number

Order Information

• Products purchased

• Transaction details

• Order history

Technical Information

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Provide customer support

• Send order updates

• Prevent fraud and abuse

• Improve our website and services

• Comply with legal obligations

Where permitted, we may also send marketing communications. You may unsubscribe at any time.

3. Payment Security

Payments are processed securely through trusted third-party providers such as PayPal and Stripe.

We do not store complete payment card information on our servers.

Payment providers maintain their own privacy and security policies.

4. Cookies

Our website uses cookies to improve user experience and website functionality.

Cookies may be used for:

• Website performance

• Shopping cart functionality

• Analytics

• Advertising and remarketing

You may disable cookies through your browser settings; however, certain website functions may be affected.

5. Sharing Information

We do not sell customer information.

We may share information only with:

• Payment processors

• Delivery providers

• Website service providers

• Legal authorities when required by law

All service providers are expected to protect your information appropriately.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide services

• Meet legal obligations

• Resolve disputes

• Enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

7. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of personal data

• Restrict processing

• Object to certain processing activities

• Request a copy of your data

Requests may be submitted by contacting us.

8. Data Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

While no online system can be guaranteed completely secure, we take reasonable steps to safeguard customer information.

9. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites.

Customers should review the privacy policies of those websites separately.

10. Children's Privacy

This website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

service@uk-cigarette.com